Client Feedback Portal

After delivering projects, there is no structured way for clients to report bugs or request features. Email threads get lost, and without a central dashboard, prioritizing feedback is difficult.

A multi-tenant web app with client registration, project assignment, structured feedback submission with screenshots, admin dashboard with filtering and status workflow, and email notifications.

• Client registration with admin approval workflow
• Feedback submission with type, priority, screenshots
• Admin dashboard with cross-project filtering
• Status workflow (Received → Reviewing → In Progress → Completed)
• Comments system (internal and client-visible)
• Project and client management
• Public/anonymous feedback (per-project toggle)
• Rate limiting and spam protection
• Email notifications via Resend

Next.js 14 App Router with server components for data fetching. Supabase PostgreSQL with Row-Level Security for multi-tenant isolation. Admin identified by email match. File uploads validated and stored in Supabase Storage. Public feedback uses API key authentication (HMAC-SHA256).

Sole developer. Designed the multi-tenant data model, implemented RLS policies, built the full admin and client experience, and integrated email notifications.